Message: Return type of CI_Session_files_driver::open($save_path, $name) should either be compatible with SessionHandlerInterface::open(string $path, string $name): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::close() should either be compatible with SessionHandlerInterface::close(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::read($session_id) should either be compatible with SessionHandlerInterface::read(string $id): string|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::write($session_id, $session_data) should either be compatible with SessionHandlerInterface::write(string $id, string $data): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::destroy($session_id) should either be compatible with SessionHandlerInterface::destroy(string $id): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::gc($maxlifetime) should either be compatible with SessionHandlerInterface::gc(int $max_lifetime): int|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
A helpdesk is a resource intended to provide the customer or
internal user with information and support related to a company's processes,
products and services. The purpose of a helpdesk is to provide a
centralized resource to answer questions, troubleshoot problems and
facilitate solutions to known problems.
Insight
Helpdesk (Ticketing System)
The time is now for it to be okay to be great. For being a bright color. For standing out.
Improve customer retention and brand image
A fit-for-purpose ticketing system, along with best-practice processes,
helps organizations prevent major incidents from becoming a very public reality.
Direct entry by end user
Aka "self-service" where users can enter their issues directly into the ticketing system,
and can also use this direct-access to see the progress and resolution of their issues
without needing to call support.
Get better support, happier customers
By systematically capturing tickets and categorizing them correctly,
a ticketing system allows for proper management of incidents leading to quicker resolution times.
